The 2nd Quality and Quality Management Workshop for key management staff of universities, polytechnics and colleges in Viet Nam was organised by the Training Centre for Advanced Management (TCAM), VNU-Ho Chi Minh City, Viet Nam from 19 to 21 December 2016. The 3-day workshop was jointly facilitated by Mr. Johnson Ong Chee Bin, Principal Consultant, Education Quality International and Dr. Le Quang Minh, TCAM. The workshop was attended by 30 management staff members from various universities, polytechnics and colleges in Viet nam.
The objective of the 3-day workshop is to raise the awareness of quality and quality management of key management staff of universities, polytechnics and colleges in Viet Nam. The learning outcomes of the workshop are:
• Define quality and quality management
• Explain the evolution of quality management
• Describe quality management models
• Describe quality management in higher education
• Evaluate the factors affecting the choice of quality management implementation
• Implement quality management and change management
• Sustain quality management
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