ASEAN-QA Training Workshop III

The ASEAN-QA project on Quality Assurance is a capacity building initiative collaborated by DAAD, HRK, AQAN, AUN, SEAMEO-RIHED and ENQA .  The ASEAN-QA Training Workshop III was hosted by Vietnam National University - Ho Chi Minh City from 22 - 26 October 2012 in Vietnam.

The 5-day training workshop focuses on preparation for external assessment, sharing of university's QA model and soft skills for QA officers.  At the workshop, Mr Johnson Ong Chee Bin, AUN-QA Expert (Singapore) facilitated the following sessions: 

• The 5Ps Model for Programme Development
• The Roles of QA Officer
• Leading Effective Teams
• Effective Communication Skills
• Inter-personal Skills

The 5Ps Model

The 5Ps Model provides a roadmap for educational programme development.  It begins with the environmental scanning of external factors, an analysis of internal capabilities and resources of the university with the objective of determining the “Purpose” in satisfying stakeholders satisfaction and outcomes.

The teachers and learners are the “People” at the centre of the process. The teacher who is the content expert needs to consider the characteristics of the learners so that relevant programme and place can be created for effective teaching and learning.

The “Programme” needs to be developed with the “purpose” and “people” in mind. Learning outcomes, curriculum, teaching and learning strategies and assessment have to be constructively aligned for effective learning and the achievement of the learning outcomes.

The “Place” provides the relevant learning space (physical and virtual), learning environment (social and psychological) and learning resources (materials, technology, etc.) to facilitate effective teaching and learning.

The last P is “Process” which encompasses internal and external quality assurance, evaluation and feedback, benchmarking, continuous improvement and review.