Tuesday, 10 July 2012

Quality Control Circles (QCCs)

QCC is a group of employees from the same workplace or across departments meeting regularly to discuss work-related issues and to offer suggestions and ideas for improvement to management.There are many QCC success stories that demonstrate the achievement of greater operational efficiency, reduced absenteeism, improved employee health and safety, and an overall better working climate. Johnson facilitated the QCC member and leadership workshop in a Japanese MNC in Singapore in June and July 2012.