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| Hands-on exercise on planning for customer happiness (1) |
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| Hands-on exercise on planning for customer happiness (2) |
Wednesday, 25 September 2013
The Customer Happiness DNA (4th Run)
The 4th NUS in-house workshop on "The Customer Happiness DNA" was held at the National University of Singapore for Executive, Professional & Non-Academic Division 1 Staff on 23 - 24 September 2013. The workshop focused on the concept of the customer happiness DNA, which is a holistic approach for aligning and internalising happy mind, happy heart, happy habit and happy culture to deliver employee and customer happiness.
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