The 1st Quality and Quality Management Workshop for key management staff of universities, polytechnics and colleges in Viet Nam was organised by the Training Centre for Advanced Management (TCAM), VNU-Ho Chi Minh City, Viet Nam from 9 to 11 May 2016. The 3-day workshop was jointly facilitated by Mr. Johnson Ong Chee Bin, AUN-QA Expert and Dr. Le Quang Minh, Director of TCAM. The workshop was attended by 27 management staff members from 13 universities, polytechnics and colleges.
The objective of the 3-day workshop is to raise the awareness of quality and quality management of key management staff of universities, polytechnics and colleges in Viet Nam. The learning outcomes of the workshop are:
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Define quality and quality management
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Explain the evolution of quality management
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Describe quality management models
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Describe quality management in higher education
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Evaluate the factors affecting the choice of quality
management implementation
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Implement quality management and change management
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Sustain quality management
