ASEAN-QA Training Workshop III

The ASEAN-QA project on Quality Assurance is a capacity building initiative collaborated by DAAD, HRK, AQAN, AUN, SEAMEO-RIHED and ENQA .  The ASEAN-QA Training Workshop III was hosted by Vietnam National University - Ho Chi Minh City from 22 - 26 October 2012 in Vietnam.

The 5-day training workshop focuses on preparation for external assessment, sharing of university's QA model and soft skills for QA officers.  At the workshop, Mr Johnson Ong Chee Bin, AUN-QA Expert (Singapore) facilitated the following sessions: 

• The 5Ps Model for Programme Development
• The Roles of QA Officer
• Leading Effective Teams
• Effective Communication Skills
• Inter-personal Skills

The 5Ps Model

The 5Ps Model provides a roadmap for educational programme development.  It begins with the environmental scanning of external factors, an analysis of internal capabilities and resources of the university with the objective of determining the “Purpose” in satisfying stakeholders satisfaction and outcomes.

The teachers and learners are the “People” at the centre of the process. The teacher who is the content expert needs to consider the characteristics of the learners so that relevant programme and place can be created for effective teaching and learning.

The “Programme” needs to be developed with the “purpose” and “people” in mind. Learning outcomes, curriculum, teaching and learning strategies and assessment have to be constructively aligned for effective learning and the achievement of the learning outcomes.

The “Place” provides the relevant learning space (physical and virtual), learning environment (social and psychological) and learning resources (materials, technology, etc.) to facilitate effective teaching and learning.

The last P is “Process” which encompasses internal and external quality assurance, evaluation and feedback, benchmarking, continuous improvement and review.

The PDCA Approach to SAR Development

The second workshop for the PDCA Approach to SAR Development was held on 25 & 26 September 2012 at Universitas Indonesia (UI). The workshop was customised for UI with the objective of preparing the teaching staff as facilitators in developing Self Assessment Report (SAR) for their programmes.

At the end of the workshop, participants learn to:
• Apply the PDCA approach to SAR development;
• Interpret the AUN QA criteria at programme level;
• Apply the requirements of SAR;
• Use the technique for writing SAR; and
• Relate the AUN QA assessment process

The workshop was attended by 15 faculty members from various faculties in UI and it was facilitated by Mr. Johnson Ong Chee Bin, AUN-QA Expert.

Enhancement of AUN-QA System Implementation in ASEAN Universities

The first workshop on “Enhancement of AUN-QA System Implementation” for CLM countries was organised by ASEAN University Network, Yangon, Myanmar from 28 – 31 August 2012. The 4-day workshop in Myanmar aims to (i) enhance and strengthen the knowledge on QA system implementation and management particularly based on AUN-QA system, (ii) build up qualified University QA personnel team in CLM countries, (iii) establish QA system to leverage the quality of education management in CLM countries, and (iv) provide counties with options for harmonising university QA system to ensure applicability across Southeast Asia.

The workshop was facilitated by Mr Johnson Ong and facilitators from the National University of Singapore. The workshop was attended by 30 participants from University of Yangon, Yangon Institute of Economics, Myanmar Maritime University, Myanmar Mercantile Marine College, Civil Aviation Training Institute, Mandalay University,  and Cooperative University. 

The workshop was graced by Dr. Myo Myint, Deputy Minister for Education, Myanmar at the opening ceremony on 28 Aug 2012.

The workshop covered internal quality assurance for programme development encompassing   curriculum development and mapping, learning outcomes, learning activities, learning assessments, and constructive alignment. PDCA approach to SAR writing, leading effective team and change management were covered in the second part of the workshop.

Data Collection and SAR Development Process

The “Data Collection and SAR Development Process” workshop was organised by Vietnam National University - Ho Chi Minh City. The 1-day workshop was held on 23 Aug 2012 in Ho Chi Minh City, Vietnam.

The 1-day course aims to introduce self-assessment development process, planning for assessment, making of a good SAR, and change management. The workshop was facilitated by Mr. Johnson Ong and attended by more than 45 participants from various universities. 

Process and Tools in Internal Quality Assurance

The “Process and Tools in Internal Quality Assurance” workshop was organised by Vietnam National University - Ho Chi Minh City. The 1-day workshop was held on 22 Aug 2012 in Ho Chi Minh City, Vietnam.

The 1-day course aims to introduce QA framework, best practices in TQM, roles of QA officer, strategic planning process and tools, and data collection, analysis and presentation. The workshop was facilitated by Mr. Johnson Ong and attended by more than 45 participants from various universities. 

Quality Control Circles (QCCs)

QCC is a group of employees from the same workplace or across departments meeting regularly to discuss work-related issues and to offer suggestions and ideas for improvement to management.There are many QCC success stories that demonstrate the achievement of greater operational efficiency, reduced absenteeism, improved employee health and safety, and an overall better working climate. Johnson facilitated the QCC member and leadership workshop in a Japanese MNC in Singapore in June and July 2012.

Lean Six Sigma

Process variations and wastes are the culprits of organisation's fat. Applying Six Sigma and Lean Thinking helps organisations to stay fit and lean. Thereby, increasing productivity and cost competitiveness. Mr Johnson Ong facilitating a Lean Six Sigma workshop from 6 - 8 June 2012.